About payments
About Payments
We’re a custom apparel studio serving customers across the United States. This page explains how you can pay, what to expect on your invoice, and how we protect your payment information — all written in plain English so checkout is simple and secure.
Accepted Payment Methods
Security & Fraud Prevention
We never store full card numbers on our servers. All online payments are processed by trusted, PCI-compliant payment providers using encrypted connections (HTTPS). For added protection we may perform basic verification checks on billing details to prevent fraud and secure your custom order.
Billing, Receipts & Order Notes
After payment you’ll receive an email receipt that includes your order number, items, customization details, and the total charged. If you need a formal invoice for business purposes, reply to your order confirmation or contact us and we’ll provide one.
Returns, Refunds & Chargebacks
Because our products are custom-made to your specifications, refunds and exchanges follow our custom Returns & Refunds Policy. If you believe a charge on your statement is incorrect, please contact us first — we’ll do our best to resolve it before escalating to your card provider.